Privacy Policy



At Unity Microfinance Bank, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your data.

1. Information We Collect

We collect the following types of personal information when you use our services:

  • Personal Identification Information: Such as your name, date of birth, gender, address, phone number, email address, and other personal identifiers.
  • Financial Information: Including bank account details, transaction histories, loan information, and credit history.
  • Device and Usage Data: Information about the device you use to access our services (e.g., IP address, browser type, operating system) and your interaction with our online platforms.

This data is necessary for account management, transaction processing, and improving our services.

2. Use of Information

We use the information we collect for the following purposes:

  • Account Management: To create, manage, and maintain your account, and to facilitate transactions such as deposits, withdrawals, and loan repayments.
  • Service Improvement: To analyze how users interact with our platform, improving service offerings and user experience.
  • Communication: To send you important account-related notifications, promotional materials, and service updates.

We do not sell or rent your personal data to third parties. Your information may be shared with third-party service providers (such as payment processors) only when necessary to provide services to you.

3. Data Security

We implement industry-standard encryption and security measures to protect your personal and financial information from unauthorized access, alteration, or destruction. While we strive to safeguard your data, no method of transmission over the internet or method of electronic storage is 100% secure.

4. Third-Party Sharing

We may share your data with trusted third parties under the following circumstances:

  • Legal Obligations: If required by law or regulatory authorities.
  • Service Providers: With service providers who perform services on our behalf, such as customer support, IT services, or payment processing.

We ensure that any third party handling your data is also bound by strict privacy obligations.

5. Your Rights

You have the right to:

  • Access: Request access to your personal data.
  • Correction: Request corrections of inaccurate information.
  • Deletion: Request the deletion of your data where appropriate, such as when it's no longer necessary for the purpose for which it was collected.

To exercise these rights, please contact us at privacy@unitymicrofinance.com.

6. Changes to the Privacy Policy

We may update this policy periodically. Changes will be posted on this page, and your continued use of our services will constitute your acceptance of the updated policy.